Prithvi Global

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Privacy Policy

How we collect, use, and protect your personal information when you visit our website or engage with our services.

Your Privacy Matters to Us

This Privacy Policy explains how Prithvi Global FZ LLP collects, uses, discloses, and safeguards your personal information. We are committed to protecting your privacy and handling your data transparently and responsibly.

Last Updated: 1 January 2025
UAE PDPL & India
Response in 30 days
01

Introduction

Prithvi Global FZ LLP is a UAE Free Zone registered company engaged in the trading and export of agricultural commodities. As part of our business operations, we collect and process personal data in compliance with applicable data protection laws, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and relevant Indian data protection legislation.

This policy applies to all personal data collected through our website (www.prithviglobal.com), email communications, and any other interactions you have with us. If you have any questions, please contact us using the details at the end of this document.

02

Data We Collect

We may collect and process the following categories of personal data:

CategoryExamplesPurpose
Identity DataName, job title, company nameCommunication, account management
Contact DataEmail, phone, postal addressResponding to enquiries, quotes
Business DataCompany registration, commodity requirementsEvaluating trade partnerships
Communication DataMessages, enquiry forms, emailsHandling requests and correspondence
Technical DataIP address, browser type, deviceWebsite analytics and security
Usage DataPages viewed, click patternsImproving website experience

We do not collect sensitive personal data such as financial account numbers, government ID numbers, health information, or biometric data through our website.

03

How We Collect Your Data

Direct Interactions

  • Submitting our contact or enquiry forms on the website
  • Sending us an email or calling us
  • Requesting a product quotation
  • Signing up for our newsletter or industry updates
  • Attending trade events where you provide your business card or details

Automated Technologies

  • Cookies and similar tracking technologies when you browse our website
  • Analytics tools that collect aggregated usage information
  • Server logs that automatically record technical data

Third Parties

  • Business partners who refer clients to us
  • Trade directories or public business databases
  • Analytics providers (e.g., Google Analytics)
04

How We Use Your Data

We use your personal data only for the purposes for which it was collected. Specifically, we use it to:

  • Respond to your enquiries, quotation requests, and correspondence
  • Evaluate and establish trade or business relationships
  • Provide information about our products, services, and pricing
  • Process and manage commercial transactions with business clients
  • Send newsletters, market updates, or product news (with your consent)
  • Improve and optimise our website and user experience
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations applicable to our business
  • Maintain accurate business records

We will not use your data for automated decision-making or profiling that produces significant legal effects on you.

06

Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share it only in the following limited circumstances:

Service Providers

We may share data with trusted third-party service providers (IT, hosting, email platforms, analytics) who are contractually required to keep your data secure and use it only for specified purposes.

Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred to relevant third parties subject to confidentiality obligations.

Legal Requirements

We may disclose your data when required by law, court order, or government authority, or where necessary to protect our rights or investigate fraud.

We will never sell or share your personal data with third parties for marketing purposes without your explicit consent.

07

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Enquiry and contact data: Up to 3 years from last contact
  • Commercial transaction data: Up to 7 years (tax and trade record requirements)
  • Newsletter subscribers: Until you withdraw consent or unsubscribe
  • Technical/log data: Up to 12 months

After the applicable retention period, data is securely deleted or anonymised. You may request early deletion at any time (subject to legal obligations).

08

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data we hold about you and how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no compelling reason to continue processing.

Right to Object

Object to processing of your data for direct marketing or based on our legitimate interests.

Right to Portability

Receive your data in a structured, machine-readable format to transfer to another controller.

Right to Restrict

Request restriction of processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@prithviglobal.com. We will respond within 30 days.

09

Cookies

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and gather analytical information. We use:

  • Essential Cookies: Necessary for the website to function properly. Cannot be disabled.
  • Analytics Cookies: Tools like Google Analytics to understand how visitors interact with the site (aggregated, anonymised data).
  • Functional Cookies: Remember your preferences (language, region) for a personalised experience.

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, visit www.allaboutcookies.org.

10

Data Security

We have implemented appropriate technical and organisational measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmitted through our website
  • Secure server infrastructure with access controls
  • Regular security reviews and vulnerability assessments
  • Access restrictions — only authorised personnel can access personal data
  • Staff training on data protection and information security

While we take all reasonable precautions, no method of electronic transmission is 100% secure. If you believe your data may have been compromised, please contact us immediately.

11

International Data Transfers

As Prithvi Global FZ LLP operates across the UAE, India, and West Africa, your personal data may be transferred to and processed in countries other than your own. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including transferring only to countries with adequate data protection levels and using contractual clauses approved by applicable regulators.

12

Children's Privacy

Our website and services are intended for business professionals and adults (18+) only. We do not knowingly collect personal data from individuals under the age of 18. If you believe we may have inadvertently collected data from a minor, please contact us at info@prithviglobal.com immediately.

13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to periodically review this page. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.

14

Contact Our Privacy Team

For any questions about this Privacy Policy or how we handle your personal data, please contact us. We aim to respond to all privacy-related requests within 30 calendar days.

Prithvi Global FZ LLP

Data Privacy — UAE Free Zone & Surat, Gujarat, India

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